Frequently asked questions
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Explore detailed and comprehensive answers to your most frequently asked questions, helping you better understand us and BRAND's services.
You can find your best fit by checking our Size Guide located on each product page.
We include detailed body measurements (bust, waist, hips, and length) so you can easily compare them with your own.
Yes, we accept returns and exchanges within 7 days of receiving your order.
Items must be unworn, unwashed, and in their original packaging with all tags attached.
To start a return or exchange, please contact our customer support team with your order number.
Once we receive and inspect your item, we’ll process your exchange or issue a refund.
We do restock some of our popular styles!
If an item you love is sold out, you can click the “Notify Me” button on the product page to receive an email when it’s back in stock.
We do restock some of our popular styles!
If an item you love is sold out, you can click the “Notify Me” button on the product page to receive an email when it’s back in stock.
Our pieces are crafted from high-quality, carefully selected fabrics to ensure comfort, durability, and style.
Depending on the collection, we use materials such as cotton, linen, silk, viscose, polyester blends, and other premium textiles.
Each piece comes with a care label that provides specific washing and maintenance instructions.
To keep your garments looking their best, we recommend:
- Hand washing or using a gentle cycle with cold water.
- Avoiding bleach and harsh detergents.
- Air drying your items instead of using a tumble dryer.
- Steaming or ironing on low heat if needed.
Yes, we offer worldwide shipping to most countries.
Shipping fees and delivery times vary depending on your location and will be shown at checkout.
Yes, we offer worldwide shipping to most countries.
Shipping fees and delivery times vary depending on your location and will be shown at checkout.